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Terms & Conditions

Effective Date: February 10, 2016

IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE DISCLAIMERS, YOU MAY NOT ACCESS OR USE THIS SITE. Your use of this Site, purchase or use any of HANDMD's products constitutes your agreement to these Terms of Use. If you do not agree to these Terms of Use, you must return the product for a refund within 30 days of the date of delivery of the product.


You and HANDMD agree that this arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act ("FAA"), and not by any state law concerning arbitration; and that any dispute between us, including disputes by either of us against any agent, employee, subsidiary, affiliate, predecessor in interest, successor, or assign of the other, will be resolved exclusively and finally by binding arbitration, except for disputes arising from an alleged violation of intellectual property rights or breach of confidentiality, for which the injured party may suffer irreparable harm and may seek a restraining order, preliminary injunctive relief, an injunction, specific performance or other equitable relief and/or legal remedies, and actions to enforce the decisions of the arbitrators, for which action may be taken in any court of competent jurisdiction. BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT, INCLUDING YOUR RIGHT TO A JURY TRIAL. In arbitration, a dispute is resolved by a neutral arbitrator or panel of arbitrators, rather than by a judge or jury. Arbitration is more informal; however, an arbitrator can award the same relief that a court can award. The arbitration will be administered by the American Arbitration Association ("AAA"), and conducted under AAA's Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, the "AAA Rules") then in effect at the time of the dispute. You may obtain copies of the AAA Rules and forms and instructions for initiating an arbitration by visiting the AAA website at www.adr.org, or by calling AAA at (800) 788-7879. If for any reason the AAA is unavailable, the parties shall mutually select another arbitration forum. If you initiate an arbitration, HANDMD will promptly reimburse you for any standard filing fee which may have been required under AAA's Procedures once you have notified HANDMD in writing and provided a copy of the arbitration proceedings. However, if HANDMD is the prevailing party in the arbitration, applicable law may allow the arbitrator to award attorneys' fees and costs to HANDMD, including the filing fee. There shall be no right or authority for any claim to be arbitrated on a class action basis or in a purported representative capacity. No claim submitted to arbitration is heard by a jury or may be brought as a private attorney general. You do not have the right to act as a class representative or participate as a member of a class of claimants with respect to any claim submitted to arbitration. The arbitrator may not consolidate more than one person's claims against HANDMD and may not preside over any kind of representative or class proceeding against HANDMD. YOU UNDERSTAND THAT BY AGREEING TO THIS CLASS ACTION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST HANDMD IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING IF YOU HAVE ALREADY PURCHASED A PRODUCT AND YOU DO NOT AGREE TO THE FOREGOING TERMS, YOU MUST TELL US IN WRITING AND RETURN THE PRODUCT TO GET A REFUND. IF YOU HAVE PURCHASED THE PRODUCT BY TELEPHONE OR ONLINE FROM US, YOU MUST RETURN THE PRODUCT PURSUANT TO OUR RETURN POLICY.

These Terms of Use and the Privacy Policy will be governed by and construed in accordance with the laws of the State of Maine, without regard to principles of conflicts or choice of law.

This Site is provided by HANDMD, and these Terms of Use provide to you ("you" or "user") a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to use this Site conditioned on your continued compliance with these Terms of Use.

The foregoing license is limited. You therefore may not (1) use, copy, store, reproduce, transmit, distribute, display, rent, lease, sell, modify, alter, license, sublicense, or commercially exploit the Site (or any part thereof) in any manner not expressly permitted by these Terms of Use, (2) reverse engineer, decompile, disassemble, translate, or create any derivative work of the Site (or any part thereof); (3) access, link to, or use any source code from the Site (or any part thereof); or (4) erase or remove any proprietary or intellectual property notice contained in or on the Site (or any part thereof). In addition, you acknowledge and agree that exceeding the scope of the license herein shall be a material breach of this Agreement and subject to the termination provisions set forth herein.

The content of this site and information provided to in response to a request made or question presented or survey completed by you (the "Information") is for informational purposes only. The Information is not a substitute for professional medical advice, diagnosis or treatment. You should always seek the advice of a qualified health provider before making any adjustment to any medication or treatment you are currently using, stopping the use of any medication or treatment or starting any new medication or treatment, whether or not the subject was covered the Information provided to you. Any action you take on the basis of the Information provided is solely at your own risk and expense. You will have the opportunity through our Site to e-mail us with any questions you may have for us regarding our products, or dietary supplements in general. The information provided on this Site is intended to provide users with a general understanding of certain wellness and health care topics and is not specifically applicable to any individual's medical problems, concerns and/ or needs. Do not send us any medical, therapeutic or treatment questions. The information on the Site do not provide medical advice, and we urge you to contact your doctor if you feel you require medical advice or treatment.

You should be aware that this Site is not intended or designed to attract anyone under the age of 18. By downloading, accessing, or using this Site or in order to view our information and materials or submit information of any kind to this Site, you represent that you are at least eighteen (18) years of age or the age of majority in your state of residence. By using the Site, you represent to HANDMD that you are authorized to enter into this Agreement, and you are authorized and able to fulfill and perform the obligations and meet the conditions of a user as specified herein.

These Terms of Use provide only a limited license to access and use the Site. Accordingly, you expressly acknowledge and agree that HANDMD transfers no ownership or intellectual property interest or title in and to this Site to you or anyone else. All materials, including without limitation, graphics, images, HTML, codes, multimedia clips, Java codes, logos, button icons, banners and software, contained in this Site are the copyrighted property of HANDMD, or its affiliated companies and/or third party licensors. All trademarks, service marks, and trade names show on this Site are proprietary to HANDMD, or its affiliates and/or third party licensors. Unauthorized use of the materials on this Site will violate intellectual property rights. All rights not expressly granted in these Terms of Use are reserved to HANDMD or its affiliated companies and/or third part licensors, whichever is the owner of any specific material. As such, no material from this Site may be modified, translated, decompiled, disassembled, broadcast, licensed, sublicensed, transferred, sold, mirrored, framed, exploited, rented, leased, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Nothing contained in this Site should be construed as granting any license or right to use any trademark, logo, trade name, or design displayed on this Site without the written permission of HANDMD, or the respective owner of the trademark. The use of any such material on any other website or computer environment is prohibited. Moreover, you may not (i) use any "deep link," "page scrape," "robot," "spider," or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of this Site or in any way reproduce or circumvent the navigational structure or presentation of this Site to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Site, (ii) attempt to gain unauthorized access to any portion or feature of this Site, including, without limitation, the account of another user(s), or any other systems or networks connected to this Site or to any HANDMD server or to any of the services offered on or through the Site, by hacking, password "mining," or any other illegitimate or prohibited means, (iii) probe, scan, or test the vulnerability of this Site or any network connected to the Site, nor breach the security or authentication measures on this Site or any network connected to the Site, (iv) reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Site, (v) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of this Site or HANDMD's systems or networks or any systems or networks connected to the Site, (vi) use any device, software, or routine to interfere with the proper working of this Site or any transaction conducted on the Site, or with any other person's use of the Site, (vii) forge headers, impersonate a person, or otherwise manipulate identifiers in order to disguise your identity or the origin of any message or transmittal you send to HANDMD on or through the Site, (viii) use the Site or any interactive feature to harvest or collect e-mail addresses or other contact information; or (ix) use this Site in an unlawful manner or in a manner that could damage, disparage, or otherwise negatively impact HANDMD. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCING ANY SERVICES, PROGRAMS, PRODUCTS, INFORMATION, OR MATERIALS PROVIDED BY HANDMD. TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. HANDMD cannot and does not guarantee or warrant that any files or information available for downloading will be free of infection, viruses, worms, Trojan horses or other code or codes that may contain contaminating or destructive properties. You agree to assume the entire cost of all necessary servicing, repair or correction resulting from any such downloading. You may not link any other website to this Site, nor reference hypertext documents on this Site from another website or document including e-mail, except under agreement as provided under our Affiliate program. HANDMD reserves the right at any time and in its sole discretion to change or revoke any authorization granted above. In such circumstances or if you violate any of the provisions of these Terms of Use, your permission to use the materials automatically terminates and you must immediately destroy any copies you have made of the materials.

The use of this Site and the Information is at your own risk. HANDMD does not assume any liability for or relating to the delay, failure, interruption or corruption of any information transmitted in connection with the use of this Site. This Site and the Information given through this Site are provided without charge and are provided on an "As Is" and “As Available” basis. TO THE FULLEST EXTENT PERMITTED BY LAW, HANDMD DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the exclusions may not apply to you. HANDMD does not warrant that the Information contained on this Site will be uninterrupted or error free, or that defects will be corrected. HANDMD makes no warranty as to the availability, accuracy, reliability, completeness, timeliness, usefulness, adequacy or suitability of the Information, links or communications provided on or through the use of this Site and does not warrant against human or machine error, delay, omissions, interruptions or losses, including loss of any data or the legality of the Site or compliance with respect to laws governing the products, services or promotions offered on this Site. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSEES, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, PERSONAL INJURY, OR WRONGFUL DEATH WHATSOEVER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST REVENUE, LOST OR DAMAGED DATA, OR OTHER COMMERCIAL OR ECONOMIC LOSS THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE INFORMATION, WHETHER BASED ON WARRANTY, CONTRACT, TORT, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING THIS SITE.

You agree that you will, at all times, provide true, accurate, current, and complete information when submitting information or materials on this Site, including, without limitation, when you provide information via a Site registration or submission form. If you provide any false, inaccurate, untrue, or incomplete information, HANDMD reserves the right to terminate immediately your access to and use of this Site. In addition, you agree that you will not make any transmission or submission to this Site that violates any laws or regulations or infringes or violates the rights of any person or entity. By making communications or submitting information, success stories, testimonials, feedback, and/or photographs (collectively, "Submissions") to chat rooms, message or discussion boards or other forums, such as success stories or testimonials, or in contests or the like, you agree that such Submission is not confidential for all purposes and we shall not be liable for any use or disclosure of any such Submissions by us or others. If you make any such Submission, you automatically grant (or warrant that the owner of such content has expressly granted) HANDMD a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, post, disseminate edit, translate, distribute, perform, and display the Submission (including, without limitation, your photograph or likeness) in any media or medium, or any form, format, or forum now known or hereafter developed and waive any and all moral rights in the Submissions. HANDMD may sublicense its rights through multiple tiers of sublicenses. HANDMD is not and shall be under no obligation (1) to maintain any Submissions in confidence; (2) to pay compensation for any Submissions; or (3) to respond to any Submissions.

The operation of certain portions of this Site may require the submission, use, and/or dissemination of various personal identifying information about you. Please see HANDMD's Privacy Policy for a summary of HANDMD's personal identifying information collection and use practices. You are entirely responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account. You agree not to use another user's username and password. You will immediately notify HANDMD if you become aware of any loss or theft of your password or any unauthorized use of your username and password.

If you participate in a chat area, message or discussion board, forum, or e-mail function from this Site or submit your success story or testimonial for publication on our Site ("Public Areas") you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the Public Areas. HANDMD is not responsible for the consequences of any communications in the Public Areas.

Please keep in mind that whenever you give out personal information online for example, via message boards or chat areas on this Site that information can be collected and used by people you don't know. While HANDMD strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online; you make such disclosures at your own risk. Although HANDMD may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Site, HANDMD is under no obligation to do so and assumes no responsibility or liability arising from such materials nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any such materials on this Site.

You agree that if you use any Public Areas, you must not:

  • violate any local, state, national or international laws;
  • defame, abuse, harass or threaten others;
  • make any bigoted, hateful or racially offensive statements;
  • advocate illegal activity or discuss illegal activities with the intent to commit them;
  • post or distribute any material that infringes and/or violates any intellectual property right of others or the privacy or publicity rights of others;
  • post or distribute any unlawful, vulgar, obscene, slanderous, hateful, discourteous, derogatory, or indecent language or images or material that is embarrassing to any other person or entity;
  • advertise or sell to or solicit others;
  • use the Public Areas for commercial purposes of any kind;
  • post or distribute any software or other materials which contain a virus or other harmful component;
  • post material or make statements that do not generally pertain to the designated topic or theme of any chat room or bulletin board;
  • impersonate another person or post or transmit information anonymously or under a false name;
  • collect information about others, including email addresses, without their consent;
  • post chain letters or pyramid schemes;
  • allow any other person or entity to use your account or identification for any purpose whatsoever, including posting or viewing comments;
  • after receiving a warning, continue to disrupt the normal flow of dialogue in any Public Area;
  • post the same note more than once or "spamming";
  • engage in any other conduct that restricts or inhibits any other person from using or enjoying the Site, or which in the judgment of HANDMD exposes HANDMD, or any of its customers, licensors, or suppliers to any liability or detriment of any type.

HANDMD does not and cannot review all communications and materials posted or uploaded to this Site and is not responsible for the content of these communications or materials. However, we reserve the right (but not the obligation) to monitor these Public Areas and to refuse to post, remove or edit content from any of these areas at any time and for any reason. In addition, we reserve the right to take any action we think necessary to enforce compliance with your agreement or to protect the personal safety of our users or the public, including recording dialogue in public chat rooms and terminating a user’s access to the Public Areas or the Site. HANDMD has no liability or responsibility to users of this Site or any other person or entity for performance or nonperformance of any such activities.


We may feature and/or post on the Site advertisements, logos, materials, programs, products, and services of third parties over which we have no control. HANDMD makes no representations with respect to, nor does it guarantee or endorse, the quality, non-infringement, accuracy, completeness or reliability of such third-party materials, programs, products, and services. HANDMD expressly disclaims responsibility and liability for all third-party provided materials, programs, products, and services contained on or accessed through the Site, and you agree that HANDMD shall not be responsible for any loss or damage of any sort incurred as a result of any such dealings or as the result of the presence of such third parties on the Site.

We suggest that you exercise discretion while browsing the Internet using this Site. You should be aware that when you are on this Site, you could be directed to other websites that are beyond our control. There are links to other websites from HANDMD pages that take you outside of our service. For example, if you "click" on a banner advertisement or a link, the "click" may take you off this Site to a third-party website. Use of third-party websites is at your own risk and subject to the terms and conditions of use for such websites. We make no representations concerning the content of any such third party websites. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in websites linked to this Site.


Actual or attempted unauthorized use of the Site may result in criminal and/or civil prosecution. HANDMD reserves the right to view, monitor, and record activity on the Site without notice or permission from you, including, without limitation, by archiving communications sent by you through the Site. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with the investigation or prosecution of possible criminal or unlawful activity on the Site as well as to disclosures required by applicable law or related government agency actions.

These Terms of Use will take effect at the time you click "SUBMIT ORDER", register, respond to a request for information, and/or begin downloading, accessing, or using this Site, whichever is earliest. HANDMD reserves the right at any time and for any reason to deny you access to this Site or to any portion thereof, and HANDMD shall have the right to immediately terminate a user's account in the event of any conduct by a user which HANDMD, in its sole discretion, considers to be unacceptable, or in the event of any breach by a user of these Terms of Use. Termination will be effective without notice. You may also terminate these Terms of Use at any time by ceasing to use the Site, but all applicable provisions of these Terms of Use will survive termination, as identified below. Upon termination, you must destroy all copies of any aspect of this Site in your possession. The provisions concerning HANDMD's proprietary rights, Submissions, indemnity, disclaimers of warranty and liability, admissibility of these Terms of Use, and governing law will survive the termination of these Terms of Use for any reason.

By using the Site, you agree to indemnify, defend and hold HANDMD, and its affiliates and their respective officers, directors, owners, employees, agents, information providers, affiliates, licensors, licensees, and others involved in the delivery of products, services or information through the Site (collectively, the "Indemnified Parties") harmless from and against any and all claims, demands, liabilities, costs and/or expenses whatsoever (including without limitation reasonable legal fees disbursements) arising out of or resulting, directly or indirectly, from: (a) your breach of these Terms of Use; (b) your access to or use of this Site or any website to which this Site is or may be linked from time to time; (c) your use of, reliance on, or publication, communication or distribution of anything on or from this Site; and/or (d) your violation of any law, rule or regulation. You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed or purchases made through the Site.

You acknowledge that any breach, threatened or actual, of these Terms of Use will cause irreparable injury to HANDMD, such injury would not be quantifiable in monetary damages, and HANDMD would not have an adequate remedy at law. You therefore agree that HANDMD shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of these Terms of Use. Accordingly, you hereby waive any requirement that HANDMD post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to HANDMD, to enforce any provision of these Terms of Use.

The Information, and any coupons, promotions and programs are only offered on the Site with respect to purchases made in the United States, and, unless otherwise specified, are offered only to residents of the United States of America, the US Virgin Islands, Puerto Rico, Guam, Mexico, and Canada.

With Standard Delivery, most products will reach you within 5 to 7 business days. 
The cost for shipping and handling is generally as follows:

- shipments: FREE

Please note that these are subject to change.
Our products come with a 30 day money-back guarantee beginning on the date of delivery if bought directly from us. If, for any reason, you are not completely satisfied with your purchase, you must contact Customer Service using the "Contact Us" link at the bottom of this page or call 800-903-7047. When submitting your request, please indicate your order number as well as the name and email address you used to place the order.

Our guarantee is as follows: We allow only one open container within the first 30 days to be returned for a refund of your purchase price, less any applicable shipping and handling. When returning your package, please insure it. HANDMD is not responsible for lost or damaged packages. Refunds will be issued in the same method of payment as the original payment.


If you have a good faith belief that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you can submit a Notice of Claimed Infringement (NOCI) to HANDMD by providing the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest that is allegedly infringed;
  • Identification or description of the copyrighted work or other intellectual property that you claim has been infringed. If you are asserting infringement of an intellectual property right other than copyright, please specify the intellectual property right at issue (for example, trademark or patent);
  • Identification or description of where the material that you claim is infringing is located on the Site, with enough detail that HANDMD may find it on the Site;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the use of the material complained of is not authorized by the copyright owner or intellectual property owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Our agent designated to receive claims of copyright or other intellectual property infringement may be contacted as follows:

7850 Ruffner Ave
Van Nuys, CA 91406

Failure to insist on strict performance of any of these Terms of Use will not operate as a waiver of any subsequent default or failure of performance. No waiver by HANDMD of any right under these Terms of Use will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time. If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and the liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of these Terms of Use shall continue in effect. We may perform any of our obligations or exercise any of our rights under these Terms of Use through one or more of our corporate affiliates (including any entity that directly or indirectly controls, is controlled by, or is under common control with us). If HANDMD, or its assets are acquired by another entity, that entity will assume our rights and obligations as described in these Terms of Use. You may not assign your rights or obligations under these Terms of Use, by operation of law or otherwise, without our prior written consent. Notwithstanding the foregoing, HANDMD may assign this Agreement in whole or in part. Moreover, HANDMD may delegate its rights and responsibilities or use contractors or agents to fulfill its obligations under this Agreement. No joint venture, partnership, employment, or agency relationship exists between you and HANDMD, as a result of these Terms of Use or your utilization of this Site. These Terms of Use, HANDMD's Privacy Policy, and any other agreement or terms or conditions for services, subscriptions, or licenses for products or services available through the Site, which are all hereby incorporated by reference as if set forth fully herein, represent the entire agreement between you and HANDMD, with respect to use of the Site, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and HANDMD, with respect to this Site.

You can contact us by clicking “Contact Us” on any HANDMD page or by mail at the address below:

7850 Ruffner Ave
Van Nuys, CA 91406



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